Return & Refund Policy

Overview

We want you to be fully satisfied with your purchase. If you are not happy with your order, we’re here to help.

Returns

We accept returns within 14–30 days of delivery (you can choose the exact window).

To be eligible for a return:

• The item must be unused and in the same condition you received it
• The item must be in its original packaging
• Proof of purchase is required
• Photos or videos of the item and issue are required for return approval

Some items may not be eligible for return, including:

• Clearance or final sale items
• Customized or special-order products

Refunds

Once we receive and inspect your return, we will notify you about the approval status.

If approved:

• Your refund will be processed back to your original payment method
• It may take 5–10 business days for the refund to appear depending on your bank

Late or Missing Refunds

If you haven’t received a refund yet:

1. Check your bank account again
2. Contact your credit card company (processing time may vary)
3. Contact your bank

If you’ve done all of this and still haven’t received your refund, please contact us.

Exchanges

We only replace items if they are defective or damaged. If you need an exchange, contact us with details and photos.

Return Shipping

Customers are responsible for return shipping costs unless the item arrived damaged or incorrect.

Contact Us

If you have any questions about returns or refunds, contact us at:
chromepartz@gmail.com